Portugal
Name

Portugal

ISO Code

PT

Region

Europe

Mobile Country Code

268

Dialing code

+351

Major carriers

TMN, Vodafone, Optimus, Lycamobile

Guidelines for Portugal
Two-way SMS supported

Yes

Number portability available

Yes

Twilio concatenated message support

Supported

Message length

No

Twilio MMS support

Converted to SMS with embedded URL

Sending SMS to landline numbers

SMS cannot be sent to landline destination number. The Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs and the account will not be charged.

Best practices

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
  2. Only communicate during an end user's daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.
  4. Do not contact end users on do-not-call or do-not-disturb registries.
Phone Numbers and Sender ID
Preregistered
Operator network capability
--
Twilio supported
--
Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
Alphanumeric
Operator network capability

Yes

Twilio supported

Supported

Sender ID format
--
Sender ID preserved

Yes

Two-way support

No

Provisioning time

None

Cost

$0

Throughput (messages per second)

10 messages/second

Use case restrictions

The Portuguese operators do not allow short code as sender IDs. Twilio strongly recommend numeric senders in International format or alphanumeric senders for all traffic to Portugal to bypass this blocking.

Best practices

The Portuguese operators do not allow short code as sender IDs. Twilio strongly recommends numeric senders in International format or alphanumeric senders for all traffic to Portugal to bypass this blocking.

Long Code
Operator network capability

Available

Twilio supported

Supported

Sender ID format

Mobile

Sender ID preserved

Yes

Two-way support

Yes

Provisioning time

None

Cost

Refer to our pricing page.

Throughput (messages per second)

--

Use case restrictions

--

Best practices

--

Short Code
Operator network capability

Not Supported

Twilio supported

Not Supported

Sender ID format
--
Sender ID preserved
--
Two-way support
--
Provisioning time
--
Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
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