Venezuela
Name

Venezuela

ISO Code

VE

Region

South America

Mobile Country Code

734

Dialing code

+58

Major carriers

Movilnet, Movistar, Digitel

Guidelines for Venezuela
Two-way SMS supported

No

Twilio MMS support

Converted to SMS with embedded URL

Sending SMS to landline numbers

SMS cannot be sent to landline destination number. The Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs and the account will not be charged.

Best practices

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
  2. Only communicate during an end user's daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language.
  4. Do not contact end users on do-not-call or do-not-disturb registries.
Phone Numbers and Sender ID
Preregistered
Operator network capability
--
Twilio supported
--
Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost
--
Throughput (messages per second)
--
Use case restrictions
--
Best practices
--
Alphanumeric
Operator network capability
--
Twilio supported
--
Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

Due to local regulations, all sender ID´s will be relaced with a short or random long code

Best practices

Alpha sender ID cannot be preserved in Venezuela. It will be relaced with local shared long/short code.

Long Code
Operator network capability
--
Twilio supported

Not Supported

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

--

Best practices

You may use a global SMS-capable number to reach mobile phones in Venezuela.

Short Code
Operator network capability

--

Twilio supported

--

Sender ID format

--

Sender ID preserved

--

Two-way support

--

Provisioning time

--

Cost

--

Throughput (messages per second)

--

Use case restrictions

--

Best practices

--

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