Increasing access to care with better, integrated virtual visits
By leveraging a hybrid approach of virtual, in-person, and asynchronous care, people enjoy increased convenience, access, and overall satisfaction. But hybrid goes beyond virtual visits.
Patients can avoid risk and long wait times by receiving their results and lab work at less costly, community-based sites, or even via at-home exam kits, lab tests, and digital diagnostics. Caregivers can receive additional support through virtual meetings and education delivered on the channels they best prefer. Clinicians can even digitally leverage interpreters to ensure clear communication.
All the options in the world, though, won’t matter if systems aren’t integrated, which is why another important component of all of this is EHR integration: telehealth, asynchronous care solutions, and virtual health tools all need to integrate with the EHR system.
Learn more about creating integrated experiences in our latest eBook.
Closing care gaps and streamlining communications
Appointment management, scheduling and triaging patients for better in person and virtual visits
Delivering high-quality healthcare, online or in-person, relies heavily on an efficient scheduling and appointment management process. And, meeting patients on the right communication channels is fundamental to creating a people-first experience that ensures better adherence to pre-visit protocols, like fasting.
By giving patients the ability to choose the communication methods that work best for them—and also knowing when to escalate to a different channel or live support—providers and clinicians can improve adherence, lower no-show rates, and improve patient satisfaction.
Lower no-show rates with proven communication solutions.
Scaling teams and extending care with remote monitoring
To be effective, remote monitoring needs communication infrastructure that ensures deliverability and supports multichannel engagement.
When it does, it can be used for everything from care plan adherence to general patient education to medication adherence, like sending a quick text to a patient at their preferred time, on their preferred channel, as a reminder to take their medication. That’s a no-brainer way to help your team reach more patients, in a more efficient way, thus extending their impact and improving outcomes.
The future of healthcare is hybrid: learn more about it, and how to build the solutions to enable it, in our latest eBook, Creating the future of hybrid care.