While many organizations readily tackled acute crises, these Impact Heroes set their sights on improving the long-term outcomes and well-being of people. They connected those at risk with resources to build better lives through education, financial resources, healthcare, and more.
Year Up's mission is to close the opportunity divide by ensuring young adults gain the skills, experiences, and support that will empower them to reach their potential through careers and higher education. Since its founding in 2000, Year Up has served more than 30,000 young adults across the country through its year-long intensive program. In 2020, it furthered its mission to close the Opportunity Divide with support from a Twilio.org Impact Fund grant. By combining technical and professional skills training, an authentic work experience, and wraparound support services, Year Up positions students for success in the classroom, in the workplace, and in the community.
SMASH, a STEM-focused college preparatory program that has served more than 1,600 scholars, has received support from Twilio for seven years, and in 2020, Twilio CEO Jeff Lawson personally toured the SMASH UCLA site to speak with scholars and staff. Twilio also donated $100,000 in 2020 to help SMASH leaders make the transition to an all-virtual program in response to COVID-19.
NPower—which helps move people from poverty to the middle class through tech skills training and quality job placement—used Twilio grant funding be nimble and adapt to the changing needs and challenges our students face. The organization is enabling individuals across all NPower regions to enroll in its Tech Fundamentals program, preparing them for tech careers and placing them on pathways towards economic prosperity. In the midst of the pandemic, NPower shifted gears to virtually train and support nearly 1,000 veterans and young adults from underserved communities in 2020. NPower graduates earn an average of 361 percent more when they start their tech careers.
Black Girls CODE received grant support from Twilio.org in 2020 to help expand the organization’s reach, particularly as they transitioned the entire program to an all-virtual experience. It’s leaders said Twilio’s support will help the organization reach its goal of teaching one million girls to code by 2040.
In 2020, Mount Sinai Health Partners (MSHP) launched several initiatives leveraging programmable messaging to better serve patients. They used texting to engage patients through a new program, Connected Hearts, to help patients better manage their hypertension and answer questions as they arise. Also in 2020, the team used Twilio to send nearly 10,000 unique patients text messages with critical resources to address food insecurity, mental health crisis, medication needs, and COVID-19 support.