Edition 5
The Current Quarterly

Pre-SIGNAL Special Edition

SIGNAL 2021 

In this special edition of The Current, we dig into the 80+ sessions and special events happening at this year's SIGNAL, our premier developer and customer conference. See you there!

Customized experiences

No more ‘as if’: Personalization takes center stage at this year’s SIGNAL

Personalization is all the marketing rage. Here’s what our team shared and discovered about customizing the customer experience at SIGNAL 2021.

Meg Buchanan


Learn more about what we're unveiling at SIGNAL 2021.

Trusted experiences: SIGNAL breakout sessions guide

Succeeding for the long-haul means building experiences your customers trust. This year’s SIGNAL will offer invaluable sessions on reliability, privacy, security, and more—featuring insight from leaders across industries.

Michelle Glauser

Using AI to serve LGBTQ youth in crisis: Findings from The Trevor Project

The Trevor Project offers support for LGBTQ youth who might not have anywhere else to turn—and they’re constantly innovating to carry out that mission. Through machine learning and a new AI conversation simulator, they’re training volunteers to engage with every contact in the most effective way possible. And rather than replace their essential human touch with AI, they’re using technology to enhance the counselor training process instead.

Riley Leight