And it’s true: making it possible for companies of every size and industry, across the world, to reach their customers at a time of unprecedented change is undoubtedly a huge reason for our success as a company.
But we owe our success as a team, and our ability to continue to innovate throughout the pandemic and into the future, to much more than a suite of products.
It’s thanks to our customers, whose dogged pursuit of innovation themselves inspired us every day.
It’s thanks to our employees, who took the challenge of COVID-19 and a worldwide pandemic head on, as they continued to provide exceptional support to our customers.
It’s thanks to the teams who empowered those employees to gain authorship over their working lives, with everything from flexible leave policies to work-from-home equipment to specific support for working parents and those caring for loved ones.
It’s thanks to the increased focus on racial injustice and social issues, on equity and inclusion, that lead to the formation of even more robust, aggressive goals related to diversity and inclusion that now and forever will guide how we do business at Twilio.
And it’s thanks to the builder mentality that sits at the core of our DNA, that empowers all of us here to not wait for the future, but instead to build it ourselves.
Congratulations to the companies we share this prestigious list with, and to all the teams, organizations, nonprofits, and unrecognized leaders who innovated, built, struggled, labored, and thrived through 2020. Here’s to 2021 and our success, together.