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Toll Free verification rejection - Sample message URL issues in sample message



ERROR: 30449

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PROGRAMMABLE MESSAGING
ERROR

The Toll-Free phone number verification submission has been reviewed and it was rejected.

Possible Causes

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The Toll-Free phone number cannot be verified because the website URL in the sample message that you submitted was either from a public URL shortener or is non-secured.

  • Replace call to action (CTA) in sample message with a branded URL. Resubmit the Toll-Free verification with an updated sample message.
  • Replace call to action (CTA) in sample message with https:// link. Resubmit the Toll-Free verification with an updated sample message.

See Toll-Free best practices(link takes you to an external page) for resources on how to implement Toll-Free messaging.

See what happens to traffic(link takes you to an external page) if a Toll-Free verification is rejected


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