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Stream - WebSocket - Connection Timeout



ERROR: 31901

error-31901 page anchor
PROGRAMMABLE VOICE
ERROR

The WebSocket connection request sent by the stream didn't receive any response from the server

Possible Causes

possible-causes page anchor
  • WebSocket server is not connected to any network
  • Bad IP address provided in the TwiML URL
  • Intermediate elements (like ngrok) are not routing traffic
  • There is a firewall blocking the traffic
  • Verify server connectivity
  • Verify the TwiML URL is correct
  • Verify intermediate elements are routing traffic and firewall are not blocking ports

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