Skip to contentSkip to navigationSkip to topbar
Rate this page:
On this page

Can't update conversation as it's in final closed state



ERROR: 50377

error-50377 page anchor
PROGRAMMABLE CHAT
ERROR

Conversation state is 'closed' so it can't be used for chatting anymore.

Possible Causes

possible-causes page anchor
  • Conversation state is set manually or by timer to 'closed' which means that conversation can't be updated anymore.
  • Create new conversation in 'active' state without 'TimeToClosed' or with some big duration to avoid unexpected movement to 'closed' state.

Rate this page: