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Conversations are disabled in this region



ERROR: 50385

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PROGRAMMABLE CHAT
ERROR

Conversations features do not function in the region you've selected. The API will return this error to indicate that, preventing further activity.

Possible Causes

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  • You may be using a Programmable Chat service that in the ie1 region (at chat.ie1.twilio.com). While Conversations is backwards compatible with Chat in other respects, the product presently works only in the default region (US East).
  • You may have inadvertently specified a region (other than the default) in your Conversations SDKs.

If you need access to Conversations hosted in a Twilio datacenter outside the US, please reach out to Twilio Support through the Console(link takes you to an external page) or Help Center(link takes you to an external page) so we can prioritize it accordingly. In the meantime, use the default Twilio URLs (e.g. conversations.twilio.com).


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