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Phone number not branded by Twilio



ERROR: 60704

error-60704 page anchor
BRANDED COMMS
ERROR

The origination number (From) used was not found as a valid branded phone number

Possible Causes

possible-causes page anchor
  • The origination number does not belong to the account
  • The origination number is incorrect
  • The origination number is not correctly branded, or linked to a business/brand
  • The origination number is linked to a deactivated business/brand
  • The origination number is linked to a business/brand that's not vetted, or the vetting was rejected
  • Make sure the origination number belongs to the account and is in the correct E.164 format
  • Make sure the origination number is correctly linked to a business/brand, that's vetting-approved, and that's active

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