Public Beta
Voice Intelligence is currently available as a public beta release. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. Beta products are not covered by a Twilio SLA.
Learn more about beta product support.
Using this REST API, you can initiate conversation analysis services, generate transcripts, and manage webhooks that send information to your application as meaningful data is extracted by Voice Intelligence services.
All relative URLs in the Voice Intelligence API reference documentation use the following base URL:
_10https://intelligence.twilio.com/v2
The API is served over HTTPS. To ensure data privacy, unencrypted HTTP is not supported. All responses are provided in JSON format.
The Voice Intelligence API comprises the following resources:
| Resource | Description |
|---|---|
| Service | Create, initialize, and manage voice transcription services |
| Transcript | Generate and manage conversation transcriptions |