Public Beta
Voice Intelligence is currently available as a public beta release. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. Beta products are not covered by a Twilio SLA.
Learn more about beta product support.
The OperatorResults
resource returns a list of operator inferences for a Transcript
.
The returned Language Operators are the ones that were deployed to the Service
at the time of the creation of the Transcript
.
operator_type
type: enum<string>The type of the applied Language Understanding Operator. One of conversation-classify, utterance-classify, extract, extract-normalize, or pii-extract
conversation_classify
utterance_classify
extract
extract_normalize
pii_extract
operator_sid
type: SID<LY>A 34 character string that identifies this Language Understanding operator sid.
^LY[0-9a-fA-F]{32}$
34
34
extract_match
type: booleanBoolean to tell if extract Language Understanding Processing model matches results.
match_probability
type: numberPercentage of 'matching' class needed to consider a sentence matches
predicted_label
type: stringThe 'matching' class. This might be available on conversation classify model outputs.
predicted_probability
type: numberPercentage of 'matching' class needed to consider a sentence matches.
label_probabilities
type: objectThe labels probabilities. This might be available on conversation classify model outputs.
extract_results
type: objectList of text extraction results. This might be available on classify-extract model outputs.
text_generation_results
type: objectOutput of a text generation operator for example Conversation Sumamary.
transcript_sid
type: SID<GT>A 34 character string that uniquely identifies this Transcript.
^GT[0-9a-fA-F]{32}$
34
34
GET https://intelligence.twilio.com/v2/Transcripts/{TranscriptSid}/OperatorResults
TranscriptSid
type: SID<GT>A 34 character string that uniquely identifies this Transcript.
^GT[0-9a-fA-F]{32}$
34
34
Redacted
type: booleanGrant access to PII redacted/unredacted Language Understanding operator. If redaction is enabled, the default is True.
PageSize
type: integerHow many resources to return in each list page. The default is 50, and the maximum is 1000.
1
Page
type: integerThe page index. This value is simply for client state.
0