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Transcript Media Resource

(information)

Info

Public Beta

Voice Intelligence is currently available as a public beta release. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. Beta products are not covered by a Twilio SLA.

Learn more about beta product support(link takes you to an external page).

A Transcript Media returns a signed URL for the Media (call recording) corresponding to the Transcript. If PII redaction was enabled when the Transcript was created, the recording will have PII timeframes redacted.

Transcript Media Resource

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Resource properties
account_sidtype: SID<AC>
Not PII

The unique SID identifier of the Account.

Pattern:
^AC[0-9a-fA-F]{32}$
Min length:
34
Max length:
34
media_urltype: string<uri>
Not PII

Downloadable URL for media, if stored in Twilio AI.

service_sidtype: SID<GA>
Not PII

The unique SID identifier of the Service.

Pattern:
^GA[0-9a-fA-F]{32}$
Min length:
34
Max length:
34
sidtype: SID<GT>
Not PII

The unique SID identifier of the Transcript.

Pattern:
^GT[0-9a-fA-F]{32}$
Min length:
34
Max length:
34
urltype: string<uri>
Not PII

The URL of this resource.

Get Transcript Media

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GET https://intelligence.twilio.com/v2/Transcripts/{Sid}/Media

Parameters

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URI parameters
Sidtype: SID<GT>
Path ParameterNot PII

The unique SID identifier of the Transcript.

Pattern:
^GT[0-9a-fA-F]{32}$
Min length:
34
Max length:
34
Redactedtype: boolean
Query ParameterNot PII

Grant access to PII Redacted/Unredacted Media. If redaction is enabled, the default is true to access redacted media.

Fetch a Media

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Node.js
Python
C#
Java
Go
PHP
Ruby
twilio-cli
curl

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// Download the helper library from https://www.twilio.com/docs/node/install
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = require('twilio')(accountSid, authToken);
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client.intelligence.v2.transcripts('GTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
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.media()
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.fetch()
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.then(media => console.log(media.mediaUrl));

Output

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{
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"account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"service_sid": "GAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"sid": "GTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"media_url": "https://media.server.com/media.wav",
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"url": "https://intelligence.twilio.com/v2/Transcripts/GTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Media"
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}

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