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Twilio.org nonprofit solutions

Scale your mission with digital communications

Reach, serve, and engage community members, donors, and volunteers on the communication channels they use every day with software for nonprofits.

Contact sales View pricing
Two people working in an office, with a conversation about unemployment benefits on the screen.

Drive impact with every interaction

Woman in front of Be a part of the change! message with a donate button below.

Build the exact communications experience you need to scale your mission and increase your impact. Provide help on demand, engage donors with campaigns, and empower your team to serve people from anywhere.

Scale your impact—without scaling your resources

Join the organizations that are helping more people with digital engagement tools.

25,000+

social impact organizations using Twilio products¹

716M+

people reached around the world¹

$4.8M

in Twilio.org grants and donations to nonprofits in 2024¹

87%

of nonprofits say digital communications are critical²

See our impact

Tools to help you do even more

Provide help on demand, engage donors with campaigns, and empower your team to serve people from anywhere.

 Increase program reach and impact

Connect communities with the information, resources, and support they need on any communication channel, including text, email, voice, and video.

Increase reach

The International Rescue Committee built a global platform to deliver timely, multi-language SMS updates to get critical information to people in crisis.

Stop watch
1 week

to implement solution

Call forwarding
80K

calls per year

Read the International Rescue Committee’s story An icon of a right chevron

2024 State of Nonprofit Digital Engagement Report

We asked 1,440 nonprofits and 1,500 program participants to share their thoughts about using digital communications and AI to drive social impact. Find out what they said.

Read the report

Drive impact across your organization with every interaction

  • Twilio Messaging logo

    Messaging

    Engage communities with critical alerts, updates, and invitations delivered seamlessly through SMS, MMS, RCS, and WhatsApp.

  • Sound wave

    Voice

    Power conversations without burdening your team with features like call routing, scalable self-service IVR, and payment processing.

  • Sheild with a user symbol

    Verify

    Ensure security and compliance with multi-factor user authentication that can be deployed across channels.

  • Envelope

    Twilio SendGrid Email API

    Deliver convenient communications through a reliable email platform to reach communities at scale. 


  • Twilio Programmable Voice logo

    Twilio Flex

    Improve your communications with a digital engagement center that brings real-time data and AI to every conversation.

  • User Profile

    Twilio Segment

    Collect, clean, manage, and activate your customer data so you can personalize every engagement for maximum impact. 

A helping hand to build the experiences you need

User group reactions

Impact program

The Impact Access Program

 Twilio offers discounts and credits to eligible organizations
User group reactions

Partners

Fully vetted partners

No developer resources? Work with our qualified partners.
User group reactions

Customers

Customer stories

See what other nonprofits have been building with Twilio.

Talk with a specialist about Twilio for nonprofits

See how Twilio.org can support you, as you support others. Start for free and then unlock volume discounts as you scale.

Contact sales View pricing
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¹Twilio internal data
²2024 State of Nonprofit Digital Engagement Report