Twilio & the General Data Protection Regulation (GDPR)
Trust is the #1 thing in the cloud, so we will be taking GDPR as an opportunity to raise the bar for data protection worldwide.
Twilio’s GDPR commitment
GDPR is an opportunity to build a stronger data protection foundation for the benefit of all. Twilio is committed to ensuring that our platform is GDPR-compliant.
What we’re doing
We have a data protection core team comprised of senior members of the Legal, Data, Security, and Architecture teams, dedicated to ensuring that Twilio is GDPR‑compliant.
We updated our terms for GDPR. We’ve made a new addendum part of our Terms of Service, which reflects GDPR standards.
For every new product and enhancement, we proactively apply the Data Protection by Design principles.
We apply GDPR standards to all data not just EU personal data. That way, you will be well positioned with data protection regulatory frameworks around the world.
Resources
Resources to help you stay on top of your GDPR game.
Certifications
Third-party assurance that Twilio has implemented security best practices on your behalf. Learn more about Twilio Security.
FAQs
Questions? We’ve got answers. Visit the GDPR FAQ page in the Help Center.
The Twilio advantage
Communicate reliably
Experience a 99.95% uptime SLA made possible with automated failover and zero maintenance windows.
Operate at scale
Extend the same app you write once to new markets with configurable features for localization and compliance.
Many channels
Use the same platform you know for voice, SMS, video, chat, two-factor authentication, and more.
No shenanigans
Get to market faster with pay‑as‑you‑go pricing, free support, and the freedom to scale up or down without contracts.