Skip to contentSkip to navigationSkip to topbar
Page toolsOn this page
Looking for more inspiration?Visit the

13245: Dial: Not allowed in this API version


WARNING: 13245

warning-13245 page anchor
WARNING

This warning appears when Twilio receives <Dial> in a TwiML session that is running on an API version that does not support that verb. A new TwiML session can be started by a TwiML Application apiVersion, and incoming call handling can also use the apiVersion configured on the called Twilio phone number.

Possible causes

possible-causes page anchor
  • A TwiML Application is set to apiVersion 2008-08-01, so Twilio starts the session with an older version and the returned TwiML includes <Dial>.
  • The Twilio phone number handling an incoming call is configured with an older apiVersion, and your webhook returns TwiML that expects 2010-04-01 behavior.
  • The webhook or TwiML Bin serving the call returns <Dial> even though the current session version only supports older TwiML verbs.
  • Update the TwiML Application apiVersion to 2010-04-01.
  • If the warning occurs on an incoming call to a Twilio phone number, update that number's apiVersion to 2010-04-01.
  • Review the TwiML returned by your Voice URL and remove <Dial> until the session is running on a supported API version, or return only verbs supported by the selected version.
  • Verify that the call is reaching the intended Voice URL or TwiML Application so the session starts with the configuration you expect.

Additional resources

additional-resources page anchor