Scale: Leader
Your higher education organization is Leading the Pack in Digital Maturity
Congratulations! Your higher education organization is at the forefront of digital communications maturity and is considered a Leader. You utilize a seamless, omnichannel approach, ensuring all of the communications channels for students and stakeholders are fully integrated. Your communication style is highly interactive and conversational, leveraging advanced technologies like chatbots. Personalization is predictive and tailored to individual students’ or stakeholders’ behaviors. Your use of student and stakeholders’ data is comprehensive, enabling real-time, automated decision-making.

