Scale: Leader
Your healthcare organization is a Leader in digital maturity
Congratulations! Your healthcare organization is at the forefront of digital communications maturity and is considered a Leader. You utilize a seamless, omnichannel approach, ensuring all of the communications channels for patients are fully integrated. Your communication style is highly interactive and conversational, leveraging advanced technologies like chatbots. Personalization is predictive and tailored to individual patient behaviors. Your use of patient data is comprehensive, enabling real-time, automated decision-making.

