- Customer Conversations using Trello
Customer Conversations using Trello
By Emma Goto
- COVID use case
- Hackathon winner
Bring SMS conversations and notes on your customers together into one place using a Trello board. Enable reps to view, manage, and respond to incoming messages.
- Customer sends SMS to your phone number
- This creates a new card on your Trello board, and adds the message as a comment
- When the rep responds to the comment, it sends a text to the customer
- Rep can add additional notes to the Trello card as needed
Step 2: You need an API key to get startedGet a free API key
Step 3: Set up the code sample locally
Don't see what you want? Request a code sample Explore Docs
Questions about scaling, pricing, or which products/features to use? Get a consultation
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