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- Interactive Routing using Studio
Interactive Routing using Studio
By Amber Case
- COVID use case
- Hackathon winner
- Voice
- Community
- Applications
Phone tree app using Studio. This example enables a user to make selections using the dial pad in order to hear a custom story. Users can also give feedback via voicemail.
- User calls your Twilio phone number
- Your Studio app surfaces options to the user
- The user selects an option using the dialpad
- The user hears a recording based on that selection, and is prompted to select another
- Users are given the option to give feedback via voicemail
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