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Interactive Routing using Studio

Created by: Amber Case
  • Voice
  • JavaScript
  • COVID use case
  • Hackathon

Phone tree app using Studio. This example enables a user to make selections using the dial pad in order to hear a custom story. Users can also give feedback via voicemail.

  • User calls your Twilio phone number
  • Your Studio app surfaces options to the user
  • The user selects an option using the dialpad
  • The user hears a recording based on that selection, and is prompted to select another
  • Users are given the option to give feedback via voicemail
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