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Rapid Response Broadcasting Kit

By Twilio

  • COVID use case
  • Voice
  • Twilio
  • Social Impact
  • Applications

A broadcasting voice app that uses Twilio conferencing to enable immediate communication with a wide group of people after a disaster.

This sample app implements a disaster response kit that allows organizers to instantly communicate with a large group of volunteers. The app supports 2 primary usecases:

  • It allows organizers to quickly spin up a conference line to support situations where all parties (organizers and volunteers) need to talk immediately. This is acheived by:
    • creating Conference calls to connect with all first responders over the Voice channel
    • setting Conference call characteristics that determine when the call starts/ends and if the call is one-way (listen-only) 
  • It allows organizers to broadcast spoken messages to a list of volunteer phone numbers. This is achieved by:
    • Creating a recording
    • Calling the list of volunteer numbers via the Twilio Voice REST API
    • Playing the recording to the volunteers that answer the call before hanging up

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