Invalid Email
Email Deliverability. The removal of recipient email address that doesn't conform to the Internet Engineering Task Force (IETF) email address syntax standards from a contact list.
This error displays as Bounced - Invalid Email.
Twilio retains reports of invalid email addresses for 30 days.
The IETF set the syntax for email addresses in three Requests for Comment (RFC): RFC 3696, RFC 5321, and RFC 5322.
These RFCs consider an email address invalid when it fails to meet any of the following conditions:
- RFC 3696, section 3 outlines email address syntax restrictions.
- RFC 5321, section 4.5.3.1 defines the parts and lengths of an email address.
Email addresses consist of two parts: the local-part that comes before the@sign and the domain part that comes after.- The local-part can't exceed 64 octets in length.
- The domain part can't exceed 255 octets in length.
- Taken together, the whole email address can't exceed 254 octets in length.
- RFC 5322, section 3 defines the ASCII characters (as octets) allowed in an email address.
These RFCs define length in octets rather than characters.
- A single character in a non-Latin alphabet may use more than one octet, or eight bits, of data.
For example: the local-part of an email address using Chinese characters can't exceed 32 characters. - RFC 6531 covers Unicode characters in the local-part of an email address.
This requires the SMTPUTF8 extension for your email provider. - RFC 5890 covers Unicode characters in the domain part of an email address.
- Support for international characters depends on the email provider.
- The email address doesn't include the
@symbol between the local-part and domain part. - The local-part of an email address includes characters other than the following:
- Letters (
A-Z,a-z). - Digits (
0-9). - Special characters (
!,#,$,%,&,',*,+,-,/,=,?,^,_,`,{,|,},~,.).
- Letters (
- The local-part starts with a period (
.) or includes two or more periods in a sequence (first..last@example.com).