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Invalid Email


Email Deliverability. The removal of recipient email address that doesn't conform to the Internet Engineering Task Force (IETF)(link takes you to an external page) email address syntax standards from a contact list.

This error displays as Bounced - Invalid Email.

Twilio retains reports of invalid email addresses for 30 days.


Email syntax

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The IETF set the syntax for email addresses in three Requests for Comment (RFC): RFC 3696, RFC 5321, and RFC 5322.

These RFCs consider an email address invalid when it fails to meet any of the following conditions:

Length of email addresses

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These RFCs define length in octets rather than characters.

Valid characters for email addresses

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  • The email address doesn't include the @ symbol between the local-part and domain part.
  • The local-part of an email address includes characters other than the following:
    • Letters (A-Z, a-z).
    • Digits (0-9).
    • Special characters (!, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, }, ~, .).
  • The local-part starts with a period (.) or includes two or more periods in a sequence (first..last@example.com).