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Publisher Onboarding

Request Publisher Invitation

Twilio Marketplace is currently in Public Beta. During this time, Partners who wish to publish Add-ons must first request an invite using this form.

Publisher Onboarding Process

After speaking with Twilio Marketplace Partner team, please follow the steps below to publish your Add-on in our catalog.

Step 1. Identify your APIs that can be packaged up into one or more relevant Add-ons in the Twilio Marketplace. Currently, the following types of Add-ons are available below. See the Publisher Guide for full details on available Twilio content and partner requirements.

Add-on Type Available Integration Point(s) for Customers Data available to Partners Consumption Mode
Phone Number Add-on Lookups, Incoming SMS, Incoming Voice Phone Number (single, to, from) Synchronous
Message Analysis Add-on Incoming SMS Phone Numbers, Message Body Synchronous
Recording Analysis Add-on Recordings Audio File (single channel) Asynchronous

Step 2. Complete Form Submission Part 1: Submit the Technical Submission Form linked to below. The goal of this step is to confirm your service conforms to our base technical requirements and your proposed Add-on is feasible in our Marketplace. You must complete this step before moving onto the remaining steps.

The Onboarding Team will validate your submission and follow up to the email addresses provided within five business days. After passing this step you will be sent links to complete the remaining forms below.

Step 3. Complete Form Submission Part 2: Submit remaining forms to finalize Add-on. The Onboarding Team must collect this information from you in order to configure your marketing collateral in the Marketplace. After receiving all the required forms the Onboarding team will validate your submission and follow up within ten business days.

  • Add-on Marketing and Support Submission Form*
  • Add-on Legal Submission Form
  • Add-on Security Submission Form

*Links will be provided after passing Step 2

Step 4. Review Marketing Collateral: After the Onboarding Team has configured your marketing collateral they will provide you a ghost link which will allow you to preview your Marketplace listing. You will be allowed to provide one round of edits for the Onboarding team before entering Private Beta.

Step 5. Enter Developer Preview: After completing the edits, your Add-on will enter Developer Preview in the Marketplace which will allow customers to "Request Access". Twilio will evaluate your Add-on during this period.

Step 6. Enter GA: After passing necessary evaluation and testing, your Add-on will move into GA status and become available to all customers.

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Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.


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