Supported Products
Add-ons are currently available for Programmable SMS, Programmable Voice - Calls & Recordings, and Lookups.
They process the content that Twilio provides from these products by tapping into the Add-on Provider’s data sources or using their technology to analyze the it, and provide their results back to you as a JSON dictionary, added to the existing Twilio APIs you use today.
Examples of Add-ons include Phone number based queries for demographic & marketing data, Number fraud/spam blacklist, Recordings Transcription, Message sentiment analysis, etc.
The following Twilio content is available for Add-ons to enhance: Phone Numbers, Incoming Message body, Call recordings.
| Add-on Type | Products that support this type of Add-on | Data available to Add-on | Consumption Mode |
|---|---|---|---|
| Phone Number Add-on | Lookups, Programmable SMS, Programmable Voice - Calls | Phone Numbers | Synchronous |
| Message Analysis Add-on | Programmable SMS | Phone Numbers, Message Body | Synchronous |
| Recording Analysis Add-on (coming soon) | Programmable Voice - Recordings | Audio File (single channel) | Asynchronous |
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