Add-ons are currently available for Programmable SMS, Programmable Voice - Calls & Recordings, and Lookups.
Add-ons process the content that Twilio provides from these products by tapping into the Add-on Provider’s data sources or by using their technology to analyze it. The results are provided back to you as a JSON dictionary added to the response from the existing Twilio APIs you use today.
Examples of Add-ons include Phone Number based queries for demographic & marketing data, Phone Number fraud/spam block list checking, Recordings Transcription processing and Message sentiment analysis.
The following Twilio content is available for Add-ons to enhance:
- Phone Numbers
- Incoming Message Body
- Call Recordings
|Add-on Type||Products that support this type of Add-on||Data available to Add-on||Consumption Mode|
|Phone Number Add-on||Lookups, Programmable SMS, Programmable Voice - Calls||Phone Numbers||Synchronous|
|Message Analysis Add-on||Programmable SMS||Phone Numbers, Message Body||Synchronous|
|Recording Analysis Add-on (coming soon)||Programmable Voice - Recordings||Audio File (single channel)||Asynchronous|