Supported Products
Add-ons are currently available for Programmable SMS, Programmable Voice - Calls & Recordings, and Lookups.
Add-ons process the content that Twilio provides from these products by tapping into the Add-on Provider’s data sources or by using their technology to analyze it. The results are provided back to you as a JSON dictionary added to the response from the existing Twilio APIs you use today.
Examples of Add-ons include Phone Number based queries for demographic & marketing data, Phone Number fraud/spam block list checking, Recordings Transcription processing and Message sentiment analysis.
The following Twilio content is available for Add-ons to enhance:
- Phone Numbers
- Incoming Message Body
- Call Recordings
| Add-on Type | Products that support this type of Add-on | Data available to Add-on | Consumption Mode |
|---|---|---|---|
| Phone Number Add-on | Lookups, Programmable SMS, Programmable Voice - Calls | Phone Numbers | Synchronous |
| Message Analysis Add-on | Programmable SMS | Phone Numbers, Message Body | Synchronous |
| Recording Analysis Add-on (coming soon) | Programmable Voice - Recordings | Audio File (single channel) | Asynchronous |
Need some help?
We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting our Twilio Community forums or browsing the Twilio tag on Stack Overflow.