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Supported Products

Add-ons are currently available for Programmable SMS, Programmable Voice - Calls & Recordings, and Lookups.

Add-ons process the content that Twilio provides from these products by tapping into the Add-on Provider’s data sources or by using their technology to analyze it. The results are provided back to you as a JSON dictionary added to the response from the existing Twilio APIs you use today.

Examples of Add-ons include Phone Number based queries for demographic & marketing data, Phone Number fraud/spam block list checking, Recordings Transcription processing and Message sentiment analysis.

The following Twilio content is available for Add-ons to enhance:

  • Phone Numbers
  • Incoming Message Body
  • Call Recordings
Add-on Type Products that support this type of Add-on Data available to Add-on Consumption Mode
Phone Number Add-on Lookups, Programmable SMS, Programmable Voice - Calls Phone Numbers Synchronous
Message Analysis Add-on Programmable SMS Phone Numbers, Message Body Synchronous
Recording Analysis Add-on (coming soon) Programmable Voice - Recordings Audio File (single channel) Asynchronous
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