Supported Products
Add-ons are currently available for Programmable SMS, Programmable Voice - Calls & Recordings, and Lookups.
Add-ons process the content that Twilio provides from these products by tapping into the Add-on Provider’s data sources or by using their technology to analyze it. The results are provided back to you as a JSON dictionary added to the response from the existing Twilio APIs you use today.
Examples of Add-ons include Phone Number based queries for demographic & marketing data, Phone Number fraud/spam block list checking, Recordings Transcription processing and Message sentiment analysis.
The following Twilio content is available for Add-ons to enhance:
- Phone Numbers
- Incoming Message Body
- Call Recordings
| Add-on Type | Products that support this type of Add-on | Data available to Add-on | Consumption Mode |
|---|---|---|---|
| Phone Number Add-on | Lookups, Programmable SMS, Programmable Voice - Calls | Phone Numbers | Synchronous |
| Message Analysis Add-on | Programmable SMS | Phone Numbers, Message Body | Synchronous |
| Recording Analysis Add-on (coming soon) | Programmable Voice - Recordings | Audio File (single channel) | Asynchronous |
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