Add-ons are currently available for Programmable SMS, Programmable Voice - Calls & Recordings, and Lookups.
They process the content that Twilio provides from these products by tapping into the Add-on Provider’s data sources or using their technology to analyze the it, and provide their results back to you as a JSON dictionary, added to the existing Twilio APIs you use today.
Examples of Add-ons include Phone number based queries for demographic & marketing data, Number fraud/spam blacklist, Recordings Transcription, Message sentiment analysis, etc.
The following Twilio content is available for Add-ons to enhance: Phone Numbers, Incoming Message body, Call recordings.
|Add-on Type||Products that support this type of Add-on||Data available to Add-on||Consumption Mode|
|Phone Number Add-on||Lookups, Programmable SMS, Programmable Voice - Calls||Phone Numbers||Synchronous|
|Message Analysis Add-on||Programmable SMS||Phone Numbers, Message Body||Synchronous|
|Recording Analysis Add-on (coming soon)||Programmable Voice - Recordings||Audio File (single channel)||Asynchronous|