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Publisher Onboarding

Request Publisher Invitation

Twilio Marketplace is currently in Public Beta. During this time, Partners who wish to publish Add-ons must request an invite using the form here.

Publisher Onboarding Process

  1. Identify your APIs that can be packaged up into one or more relevant Add-on offerings in the Twilio Marketplace.

  2. For each Add-on you wish to publish, the Marketplace Onboarding Team will reach out via email to track your application for each add-on individually.

  3. Complete Form Submission Part 1: Submit the Technical Submission Form. The Onboarding Team will validate your submission and follow up within five business days. You must complete this step before moving onto the remaining steps.

    • Add-on Technical Submission Form
  4. Complete Form Submission Part 2: Submit remaining forms. The Onboarding Team must collect this information from you in order to configure your marketing collateral in the Marketplace. After receiving all the required forms the Onboarding team will validate your submission and follow up within ten business days.

    • Add-on Marketing and Support Submission Form
    • Add-on Legal Submission Form
    • Add-on Security Submission Form
  5. Review Marketing Collateral: After the Onboarding Team has configured your marketing collateral they will provide you a ghost link which will allow you to preview your Marketplace listing. You will be allowed to provide one round of edits for the Onboarding team before entering Private Beta.

  6. Enter Private Beta: After completing the edits, your Add-on will enter Private Beta in the Marketplace which will allow customers to "Request Access". Twilio will evaluate your Add-on during this period.

  7. Enter GA: After passing necessary evaluation and testing, your Add-on will move into GA status and become available to all customers.

Jarod Reyes Devarshi Shah Stephen Wai David Prothero
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