Phishing
Internet Security. The act of masquerading as a trusted business to acquire personally identifiable information (PII).
Phishing targets PII like usernames, passwords, credit cards, social security numbers, and other personal data
The phishing email messages appear to come from the trusted entity. This might trick the recipient into providing their PII.
(information)
Report Spam when discovered
If you discover that a Twilio customer sent spam, report it to Twilio. Twilio bans their account immediately.
US recipients can also file a report with the US Federal Trade Commission.