Preset and Auto-Responses in Flex

To get started you will need the following:

• A Twilio account with a Flex environment provisioned. Create your Flex Account
• Flex Plugins CLI installed on your machine
• Twilio CLI installed on your machine

This can be done in either steps 2A or 2B.

• 2A. Using the Twilio CLI

  Configure your local environment to use Flex plugins by using the Flex Plugins CLI

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  twilio plugins:install @twilio-labs/plugin-flex@beta

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  twilio flex:plugins:create plugin-agent-autoresponse --template https://github.com/twilio-labs/plugin-agent-autoresponse

OR

• 2B. Manually via GitHub

  Clone the code from GitHub

  Get code on GitHub

  Install the dependencies of the plugin. Read more.

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  npm install

  Run and test the plugin locally by spinning up a local web-server.

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  twilio flex:plugins:start

Log into your Flex account via the Twilio CLI

twilio login

Visit general usage to learn more about using multiple Flex accounts.

Deploy and enable your plugin for your Flex application

twilio flex:plugins:deploy --major \
  --changelog "Adding plugin-agent-notes via Code Exchange" \
  --description "Deploying plugin-agent-notes via Code Exchange"

twilio flex:plugins:deploy --major \
  --changelog "Adding plugin-agent-notes via Code Exchange" \
  --description "Deploying plugin-agent-notes via Code Exchange"