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13807: Client Notification URL Error Response



ERROR: 13807

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PROGRAMMABLE VOICE
ERROR

The Client Notification URL returned an error.

Possible Causes

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  • Your URL is returning 5xx error due to an internal server issue
  • Your URL is returning a 400, 401, or 403 due to a server misconfiguration or authentication/authorization issue
  • Your URL returned a 404 due to a misconfiguration of your clientNotificationUrl in your TwiML or API request
  • Your URL returned a 404 because your application could not find a binding for the user receiving the call
  • Resolve your server errors
  • Reconfigure your clientNotificationUrl to the correct URL
  • Remove the user who has no binding from your call routing
  • Return a 200 OK
  • Verify you are using Client Call Notification Webhook correctly