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Participant to be whispered is not present in the conference

ERROR: 16028

error-16028 page anchor

The participant to be whispered is not present in the conference, so the coach to the participant cannot be added to the conference.

Possible Causes

possible-causes page anchor

This may because the specified participant is not yet connected to the conference or no longer connected to the conference.

Validate that this call is connecting to the correct conference and the call SID specified is also in the conference.

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