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Error 16111

Product: Programmable Voice

ERROR - 16111

Voice Recording: Upload file to external AWS S3 bucket failed (Invalid Configuration)

Twilio failed to upload the recording file to the external AWS S3 bucket specified in Voice Settings due to an invalid configuration. The recording file has been deleted, and if the resource exists, the resource has been marked as “failed”.

Possible Causes

  • Invalid S3 bucket URL
  • Invalid AWS S3 bucket credentials
  • AWS S3 bucket credentials not found in Credential Storage

Possible Solutions

  • Ensure AWS S3 bucket credentials are valid and available in Credential Storage
  • Set a valid S3 bucket URL
  • Disable external storage
  • Ensure External Storage settings are provided for each home region you want to use
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