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Error 21300

Product: Programmable Voice

ERROR - 21300

Invalid BYOC trunk SID

You have specified a BYOC trunk SID that is malformed or non-existent.

Possible Causes

  • The SID in question is not formatted correctly. A valid BYOC trunk SID starts with prefix "BY" and is 34 characters in length.
  • The BYOC trunk identified by the SID does not exist. If it existed in the past, it has since been removed.
  • The BYOC trunk exists but ownership is with a different account.

Possible Solutions

Make sure you submit the SID of a BYOC trunk that you can locate within your account.

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