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Error 21651

Product: Phone Numbers

Error - 21651

Document does not satisfy regulatory requirement

The document being mapped to the number does not satisfy the regulatory requirements.

Possible Causes

  • The document is the incorrect type for the number you are trying to purchase or update.
  • The document does not have the correct metadata fields required for the number you are trying to purchase or update.
  • The document sid is not valid.

Possible Solutions

  • Ensure that the document you are using satisfies the regulatory requirement.
  • Ensure the document sid refers to a document on your account or subaccount.
  • Contact support for assistance.