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Cannot import Campaign Verify token due to incompatible A2P brand



ERROR: 21721

error-21721 page anchor
PROGRAMMABLE SMS
ERROR

The attempt to import a Campaign Verify token to your brand failed because your A2P brand is in an incompatible state.

Possible Causes

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  • Your A2P brand has a status of FAILED meaning the brand was not successfully registered
  • Your A2P brand is of type STARTER meaning it is a starter brand, not a standard brand

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