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Warning
Application error

23001: Message Redaction Incompatible Configuration: Long code STOP filtering

Twilio Messaging DocumentationMessaging

Description

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Phone Number Redaction is enabled for your account. Twilio's default opt-out keyword handling ("SMS STOP filtering") is not compatible with Phone Number Redaction and should be disabled.

Possible causes

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  • Twilio is currently set to handle opt-out keywords for long code numbers on your account. Twilio's opt-out handling requires Twilio to save non-redacted phone numbers of users who have opted out, and is incompatible with Phone Number Redaction.