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Message Redaction Incompatible Configuration: Short code "STOP" filtering



WARNING: 23002

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PROGRAMMABLE SMS
WARNING

Phone Number Redaction is enabled for your account. Twilio's default opt-out keyword handling ("SMS STOP filtering") is not compatible with Phone Number Redaction and should be disabled.

Possible Causes

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  • Twilio is currently set to handle opt-out keywords for short code numbers on your account. Twilio's opt-out handling requires Twilio to save non-redacted phone numbers of users who have opted out, and is incompatible with Phone Number Redaction.

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