Rate this page:

Error 30032

Product: Programmable SMS

ERROR - 30032

Toll-Free Number Has Not Been Verified

Toll-Free Verification Required. You sent a message (message SID: SMXXXXX) from a Toll-Free number to a mobile subscriber in USA or Canada.. Twilio requires all Toll-Free numbers to go through a verification process. The Toll-Free number you sent from has not been verified through the required verification process.

Possible Causes

Your toll-free number has not been Verified to allow sending of traffic in USA and Canada. Your toll-free verification request was rejected.

Possible Solutions

Please refer to for the process to get your Toll Free number verified.

Starting May 16, 2022, any newly-purchased Toll-Free number on Twilio will need to be verified or it may experience service interruptions. Customers with existing Toll-Free numbers already on their accounts have until September 30, 2022 to verify those numbers.

Toll-Free best practices can be found at

Rate this page:

Thank you for your feedback!

Please select the reason(s) for your feedback. The additional information you provide helps us improve our documentation:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more