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Error
Application error

30038: OTP Message Body Filtered

Twilio Messaging DocumentationMessaging

Description

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Twilio detected an OTP in the inbound message body. Twilio redacts the passcode and marks the message failed to help prevent abuse of Twilio numbers.

Possible causes

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  • The incoming message contains a one-time passcode or similar verification code.
  • If you are using a Trial account and need to receive inbound OTP messages, upgrade your account.
  • Use a different message template while you stay on Trial.
  • Contact Support if you need additional help.

Additional resources

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