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Error
Application error

30100: Domain SID is invalid

Twilio Messaging DocumentationMessaging

Description

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This error means the Domain SID in your request does not identify a valid domain in your Twilio Organization. When you configure Link Shortening, get the Domain SID from Twilio Admin > Domains and use that value when you associate the domain with a Messaging Service.

Possible causes

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  • The Domain SID belongs to a different Twilio Organization.
  • You copied the wrong value into the request. For example, you used your branded URL or company domain name instead of the Domain SID.
  • The Messaging Service you are configuring does not belong to an account in the same Twilio Organization as the Link Shortening domain.
  • In Twilio Admin, open Domains, select the domain you want to use, and copy the Domain SID from the domain details page. Then use that SID in your request.
  • If you use the API, place the correct Domain SID and Messaging Service SID in the Link Shortening domain's Messaging Services subresource request.
  • Confirm that the domain and the Messaging Service both belong to the same Twilio Organization before you save the configuration or send the request.
  • If your company uses more than one Twilio Organization, verify that you are working in the correct Organization for that domain. Twilio can also support multi-verified domains for eligible Organization setups.

Additional resources

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