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Toll Free verification rejection - Edit time expired

ERROR: 30437

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The rejected toll-free verification time window has reached the 7 day expiration. An edit is accepted, but the toll-free number remains unverified and the submission is no longer prioritized, so time to process is similar to a new submission. Effective Nov 8, 2023, messaging traffic on this Toll-Free number is blocked until it's verified.

Possible Causes

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There were no edits to the verification within 7 days of its rejection.

  • Edit and submit the toll-free verification for the number fixing the rejection reasons. This will be handled as a new submission.
  • Contact Twilio Customer Support

Toll-Free best practices can be found at takes you to an external page)

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