The Toll-Free phone number verification submission has been reviewed and it was rejected. Messaging traffic on this Toll-Free phone number is blocked.
The toll-free phone number cannot be verified because the submission indicated that the business was part of a prohibited SHAFT category or the content was potentially sending SHAFT material.
SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco/Vape) and Marijuana/CBD are prohibited categories.
See Forbidden message categories for more information on use cases and content.
See Toll-Free best practices for resources on how to implement Toll-Free messaging.
See what happens to traffic if a Toll-Free verification is rejected