Error 30441
Product: Programmable SMS
ERROR - 30441
Toll-Free phone number verification rejection - Content Violation
The Toll-Free phone number verification submission has been reviewed and it was rejected.
Possible Causes
The toll-free phone number cannot be verified because the submission indicated that the business was part of a prohibited SHAFT category or the content was potentially sending SHAFT material.
SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco/Vape) and Marijuana/CBD are prohibited categories.
Possible Solutions
Ineligible for resubmission. If you feel that this was in error, contact Twilio Customer Support.
See Forbidden message categories for more information on use cases and content.
See Toll-Free best practices for resources on how to implement Toll-Free messaging.