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Toll Free verification rejection - Disallowed Content

ERROR: 30443

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The Toll-Free phone number verification submission has been reviewed and it was rejected. Effective Jan 31st, 2024, messaging traffic on this Toll-Free number is blocked until it's verified.

Possible Causes

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The Toll-Free phone number cannot be verified because your campaign has disallowed content types, such as: Loan Marketing, 3rd party debt collection, gambling, sweepstakes, stock alerts, cryptocurrency, risk investments, debt reduction, credit repair, 3rd party lead generation, federally illegal substances.

See Forbidden message categories(link takes you to an external page) for more information on use cases and content.

See Toll-Free best practices(link takes you to an external page) for resources on how to implement Toll-Free messaging.

See what happens to traffic(link takes you to an external page) if a Toll-Free verification is rejected

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