Product: Programmable SMS
The Toll-Free phone number verification submission has been reviewed and it was rejected. Effective Jan 31st, 2024, messaging traffic on this Toll-Free number is blocked until it’s verified.
The Toll-Free phone number cannot be verified because your campaign has disallowed content types, such as: Loan Marketing, 3rd party debt collection, gambling, sweepstakes, stock alerts, cryptocurrency, risk investments, debt reduction, credit repair, 3rd party lead generation, federally illegal substances.
- Ineligible for resubmission. If you feel that this was in error, contact Twilio Customer Support.
See Forbidden message categories for more information on use cases and content.
See Toll-Free best practices for resources on how to implement Toll-Free messaging.
See what happens to traffic if a Toll-Free verification is rejected