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Error 30447

Product: Programmable SMS

ERROR - 30447

Toll Free verification rejection - Phone Number Error

The Toll-Free phone number verification submission has been reviewed and it was rejected. The toll-free phone number cannot be verified. Effective Jan 31st, 2024, messaging traffic on this Toll-Free number is blocked until it’s verified.

Possible Causes

The Toll-Free phone number phone number is already in use. It may not be a Twilio Toll-Free number.

Possible Solutions

  • Ensure that the Toll-Free phone number you want to verify is fully provisioned at Twilio for your organization.
  • If you are an ISV, ensure that the Toll-Free phone number is not already assigned to another vendor.

See Toll-Free best practices for resources on how to implement Toll-Free messaging.

See what happens to traffic if a Toll-Free verification is rejected

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