Product: Programmable SMS
The Toll-Free phone number verification submission has been reviewed and it was rejected. The toll-free phone number cannot be verified. Effective Jan 31st, 2024, messaging traffic on this Toll-Free number is blocked until it’s verified.
The Toll-Free phone number phone number is already in use. It may not be a Twilio Toll-Free number.
- Ensure that the Toll-Free phone number you want to verify is fully provisioned at Twilio for your organization.
- If you are an ISV, ensure that the Toll-Free phone number is not already assigned to another vendor.
See Toll-Free best practices for resources on how to implement Toll-Free messaging.
See what happens to traffic if a Toll-Free verification is rejected