30448: Toll-Free phone number verification rejection - Age Gate

Twilio rejected your Toll-Free verification request because your submission does not include an acceptable age gate on your website or in your opt-in policy. Toll-free numbers can't send SMS messages to the United States and Canada until toll-free verification is approved.

• Your website does not include an age gate.
• Your opt-in policy does not include an age gate.
• The age gate shown on your website or in your opt-in policy is not acceptable for the messaging use case you submitted.
• Your verification request does not accurately reflect that the content is age gated, including the AgeGatedContent field when you submit through the API.

• Add a robust age gate to your website or opt-in policy before users opt in to receive messages.
• Make sure your website, opt-in flow, and any linked policy pages clearly show how you restrict access to age-gated content.
• If your messaging program includes age-gated content, set AgeGatedContent correctly when you create or resubmit the Toll-Free verification request.
• Update the rejected verification request and resubmit it through the Console or API after you correct the age-gate information.

• Toll-free verification console onboarding guide
• Get started with toll-free verification using the API
• Why Was My Toll-Free Verification Rejected?