Error 30449

Product: Programmable SMS

ERROR - 30449

Toll Free verification rejection - Sample message URL issues in sample message

The Toll-Free phone number verification submission has been reviewed and it was rejected.

Possible Causes

The Toll-Free phone number cannot be verified because the website URL in the sample message that you submitted was either from a public URL shortener or is non-secured.

Possible Solutions

• Replace call to action (CTA) in sample message with a branded URL. Resubmit the Toll-Free verification with an updated sample message.

• Replace call to action (CTA) in sample message with https:// link. Resubmit the Toll-Free verification with an updated sample message.

• See Toll-Free best practices for resources on how to implement Toll-Free messaging.