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30450: Message delivery blocked


ERROR: 30450

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MESSAGING
ERROR

Twilio blocked delivery to the destination number because SMS Pumping Protection identified the message request as suspicious. This block is temporary and helps reduce SMS pumping fraud.

Possible causes

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  • SMS Pumping Protection detected unusual traffic patterns for the destination number, region, country, or locale.
  • The destination matched a pattern associated with known malicious activity or SMS pumping fraud.
  • The destination number is still within a temporary block window, which is typically 15 to 30 minutes.
  • Additional suspicious activity was detected after an earlier block, so the temporary block was extended or repeated.
  • Wait for the temporary block window to expire, then retry the message. Delivery usually resumes after 15 to 30 minutes, but it can take longer if suspicious activity continues.
  • Review the traffic pattern that triggered the block. Check whether your application is sending OTP, verification, or other high-volume traffic to destinations you do not normally message.
  • Keep RiskCheck enabled for OTP or authentication traffic so SMS Pumping Protection can continue to protect those message flows.
  • For legitimate traffic that should bypass this protection, create the Message resource with RiskCheck set to disable.
  • Add known legitimate phone numbers or 1k prefixes to the Global Safe List so future messages to those destinations are not blocked by fraud checks.
  • If legitimate traffic continues to be blocked, collect at least three recent Message SIDs that show This error and open a support request through the Console or Help Center.

Additional resources

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