Product: Programmable SMS
Twilio is unable to process your Toll Free Verification request because it could not be validated by Twilio and could not be submitted for verification review.
The toll-free phone number cannot be verified because the address is invalid. It could be due to:
- The provided address is not a valid US or Canada address
- Invalid State or Region
- Invalid Country
- Invalid House Number
- Invalid City
- Invalid Postal Code
- Invalid Street
- Invalid Address - multiple issues
Correct the address and resubmit the verification in Console via the Messaging Compliance API.
Forbidden message categories
Toll-Free best practices can be found at