30882: Campaign vetting rejection - Terms & Conditions
MESSAGING
ERROR
Your campaign submission was rejected because the terms and conditions associated with the campaign do not meet A2P 10DLC review requirements. This rejection is used for campaigns that are not eligible for edit and retry, including campaigns whose use case conflicts with prohibited third-party marketing rules.
- Your campaign involves affiliate marketing or another third-party lead generation or marketing use case. These use cases are forbidden for SMS and MMS in the United States and Canada.
- Your terms and conditions or related policy language indicate that consumer data or message opt-in information is shared, sold, or bought by third parties or affiliates. Twilio treats that as noncompliant. (help.twilio.com)
- Your campaign does not show direct, campaign-specific consumer consent. For A2P 10DLC, consent cannot be obscured in general terms and conditions or bundled into another agreement. (help.twilio.com)
- Your campaign use case conflicts with A2P 10DLC campaign approval requirements or Twilio's Messaging Policy. (help.twilio.com)
- Do not resubmit the rejected campaign unchanged. This rejection reason is not eligible for remediation through edit and retry.
- Remove affiliate marketing, third-party lead generation, or any other prohibited use case before submitting another campaign registration. (help.twilio.com)
- Update your terms and conditions and consent flow so end users give consent directly to your brand and mobile opt-in data is not shared with third parties or affiliates for marketing or promotional purposes. (help.twilio.com)
- If you believe the rejection was made in error, contact Twilio Support to appeal the decision.