Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

30885: Campaign vetting rejection - High Risk

Twilio Messaging DocumentationMessaging

Description

description page anchor

This error appears when your A2P 10DLC campaign submission is rejected as high risk during vetting. This rejection is used for campaigns associated with potentially fraudulent activity and the rejected campaign is not eligible for standard resubmission.

Possible causes

possible-causes page anchor
  • Do not resubmit the same rejected campaign. This rejection category is not remediated by editing and resubmitting the existing campaign.
  • If you plan to register a different campaign, materially change the campaign content or use case and make sure it matches your actual opt-in flow, sample messages, and messaging practices.
  • Review your use case against Twilio Messaging Policy and prohibited message category guidance before you submit a new campaign.
  • If you believe this rejection was made in error, contact Twilio Support to appeal the decision.

Additional resources

additional-resources page anchor